LPG Firms Combat OTP Fraud with New Safety Measures

Major LPG distributors Indane, HPCL, and Bharat Gas have introduced updated guidelines to prevent OTP-based delivery scams affecting Indian consumers. Fraudsters have been intercepting one-time passwords sent during online LPG bookings and delivery processes, enabling unauthorized cylinder refills and financial losses. The new protocols include improved verification procedures, customer alerts about OTP sharing risks, and stricter authentication methods. These measures aim to protect users from falling victim to social engineering tactics where scammers pose as delivery personnel or company representatives to extract sensitive information. Consumers are urged to never share OTPs with anyone and verify official contacts directly through registered helplines. Source: Hindustan Times.